THE ADMINISTRATION IS TO BE COMMENDED FOR BRINGING IN ENTERTAINMENT REGULARLY, & CONCERTS FOR A SPECIAL TREAT!
TO THE ADMINISTRATION & STAFF AT OAKLAND CARE CENTER,
I want to express my heartfelt thanks to everyone for the care given to my wife, Mary during her stay in the past eight months. The nurses and aides in 2D were caring, compassionate, professional, and friendly. If I do not mention them by name it is because I am old and forgetful. But I cannot forget Diane, Elizabeth, Beatrice, Sharon, and Rosie. It was not in their nature to be cold and impersonal in their duties. They tolerated my daily visits and consoled Mary when she begged me to take her home and I had to leave.
The dining room staff always found a chair for me so I could sit beside Mary at lunchtime. I considered Stephanie to be another “granddaughter”, such a cheerful presence. When it came time for activities, the dynamic Beverly seemed to be everywhere, coaxing all who were able to join in. The administration is to be commended for bringing in entertainment regularly, and concerts for a special treat.
A special thanks to Lisa in the Business Office and to Frankie for their advice and help. Whenever I signed in at the reception desk, I was greeted with a smile, and a “Hello Mr. Dent” by first Linda and then when she left for other duties, Jessica by day, then Pat.
The rehab personnel, the janitorial staff, the laundry people, the personnel from all the other sections never failed to say hello when we met in the halls and elevator.
“What can I say? This team is full of stars. I needed rehab after being sent home from the hospital, and the Admissions Team worked their magic and got me in under my insurance benefit. The nurses and rehab team are superior. I couldn’t ask for more. Plus, they gave me my deck of cards so I can keep being the card shark that I am.”
“Everyone at Oakland is great! They are all hardworking individuals who go above and beyond. The room accommodations worked out nicely for me to move around freely. One of the highlights of my stay was that I could enjoy my meals out in the gazebo and enjoy the beautiful weather and surroundings.
I will definitely recommend Oakland Rehab!!”
“It was a wonderful stay, the best part for me was the rehab. They were just wonderful and friendly. If you felt tired they didn’t push you, but they knew how much you could do, and to me that was important. They opened my life to a whole new me. I would recommend Oakland to anybody I know that has to come to rehab. It is a beautiful area and Oakland Rehab is just excellent.”
“What stands out the most, as I remember my three week stay at Oakland Rehabilitation following double knee replacement surgery, is the people. From the very first few difficult days when I depended so much on the caring, thoughtful staff to assist me with the activities of daily life, to the day I walked out knowing I could comfortably return home, I always felt their focus was on me getting well. The Physical and Occupational Therapists were exceptional, and I attribute my speedier-than-normal recovery to their mindful, professional treatment. Every day, I was impressed with how the nurses, aides, food service, maintenance, and support folks always kept things running smoothly. Most notable in my eyes, however, was Maria Alicea, whose genuine, kindhearted assistance made my recovery easier more times than I can remember. I am forever grateful to her, and all those who helped me at Oakland Rehabilitation.”
Pictured above with Maria Alicea, CNA
“I am just so blessed and thankful to be here. I can wiggle my toes and move my legs again. My nurse is an angel and I was meant to come to Oakland Rehab.
Thank you from the bottom of my heart.”
“No medical facility is fun, but Oakland Rehab was a real pleasure! I have nothing but good things to say, I could not have been in a better place. My Aides Latisha and Zelalem were extremely sweet and overly caring. The Rehab Therapists were wonderful to work with as well. Today is a Happy-Sad day. I’m sad that I’m leaving, but happy I’ve made this progress to continue on to the next level. I’ll miss everyone dearly.”
“I’ve been to Oakland before and the difference this time around is tremendous. The care here is wonderful. Everybody has a job and they do it on time and without any fuss. I especially like the way therapy is run and appreciate how seamless the sessions are. The food has been tremendous, I have an appetite like a truck driver, so I have a clean plate all the time; I’m sure the chef loves me. The doctor regularly makes his rounds and always stops in, and the aides here exhibit knowledge of their job and do it well.”
“This is one of the nicest places I’ve been in, and I’ve been in a lot of places being sick much of my life. I can’t say enough how wonderful the staff is. It was a pleasure being here, everyone is so pleasant. They couldn’t do enough for you and they’re so pleasant about everything. I am appreciative of my stay here and I thank everyone as I’m leaving for all their help.”
THE NURSES WERE AMAZING & ALWAYS WENT OUT OF THEIR WAY FOR ME.
“I rehabbed at Oakland Rehabilitation & Healthcare Center after being diagnosed with a devastating respiratory illness. My husband and daughter toured the center before my admission and assured me it would be a great choice. I immediately felt comfortable with everyone at Oakland. The entire staff was pleasant. I even had a wonderful nurse aide who I plan on keeping in touch with once I head home. My rehabilitation has been a lot of work but I’m so proud of myself that I’ve done it!
My therapist Nicole loves her job here and you can tell. Seeing the other patients succeed in the therapy gym was a source of inspiration to me. I watched one of my peers take their first steps – I will never forget that! What a sight to see.
I can’t believe all of the hard work I did and all of the gains I’ve made with the help of my respiratory therapist, Parul. I came to Oakland on hi-flow oxygen after being diagnosed with “acute ARDS” and I’m leaving here to go to the airport and head home to Florida. There were times when I never thought that was possible! Thank you, Team Oakland!”
– Barbara Nixon
Pictured above with Respiratory Therapist, Parul Desai
“EACH AND EVERY TEAM MEMBER TREATED US LIKE FAMILY.”
Oakland Rehabilitation and Healthcare Center is beautiful but the care is even better! All of the staff seem happy – they’re genuinely nice people and treat all their patients with kindness, and at my mom’s age, that’s what she needs. The nurses were all phenomenal. The housekeeping staff was great. I’d 100% return to Oakland if my mom ever needed to rehab again. I would definitely recommend Oakland Rehabilitation and Healthcare Center to anyone looking for outstanding nursing care and rehabilitation for themselves or their family!
“I PRE-BOOKED MY REHAB STAY AT OAKLAND AND I’M SO GLAD I DID!”
I toured Oakland Rehabilitation and Healthcare Center before my reconstructive orthopedic surgery and the Admissions Director was able to answer all of my questions (and I had a lot of them!). The facility was extremely clean and every staff member I passed was smiling and courteous. After the amazing tour I decided to pre-book my rehab stay at Oakland and I’m so glad I did! I stayed in a beautiful private suite which had a couch and plenty of peace and quiet. Oakland’s nurses are really compassionate and jumped on any issues or questions I had. The entire Oakland staff is outstanding – and the food was surprisingly good. If I had to rate the facility between 1 and 10 – I’d give this place a 15!
“WE COULDN’T HAVE PICKED A BETTER REHAB!”
I had a pretty terrible experience at another rehabilitation facility so my husband was petrified when faced with having to choose a rehab for after his hospitalization. We were blown away from the minute we arrived at Oakland Rehabilitation & Healthcare Center! You could mistake the facility for a hotel and literally eat off of the floors! The entire Oakland staff made us feel like we were a part of their families. The nursing care was phenomenal and the therapy was topnotch. All of Oakland’s staff made us feel warm and welcomed. We have mixed emotions about discharging home because we made such unforgettable relationships at Oakland. Simply put – we couldn’t have picked a better rehab and are so happy we chose Oakland!
“THEY GOT ME WALKING AGAIN!”
This is my second stay at Oakland. My nurses, Michelle, Cathy, and Candy are wonderful. I’ve been so lucky to get the nicest nurses’ aides. The therapy was good – they got me walking again! I really like this place. If I ever need nursing care or rehab again, I’d certainly come back to Oakland!
I’D ONLY BRING MY MOM TO OAKLAND!
My mother isn’t always the easiest to deal with, yet the staff at Oakland Rehabilitation and Healthcare Center treated her like she was family. Each and every staff member was so understanding and calm. The therapy department was just phenomenal! The entire staff seems to specialize in kindness and efficiency. If my mom ever needs skilled nursing care again – I know where I will bring her! Thank you, Oakland Rehab!
“Often when you think you’re at the end of something, you’re at the beginning of something else.” –Mr. Rogers
June 2017 – “Miss Triple A Personality” who worked seven days a week and thrived on craziness and instant gratification, had been shut down with a stroke which affected my entire right side.
My beloved manager and dear friend Patti Tahan, who after knee surgery spent weeks in this 5-star rated Oakland Rehabilitation Center, said to me “You have to go there – they get it.” I was welcomed by the management team, Josh, Cindy, Co-Co & Chris. The nurses’ station outside my room was manned 24 hours a day by professional and kind nurses, doctors, nurses aides, dieticians and other staff members, and no request or need went unanswered.
The newly launched state-of-the-art rehabilitation facility under the direction of Shanaz Martin, Rehab Director, and Dr. Lyn is unparalleled. The teaching gym also includes a staircase, full bedroom, full bath, full kitchen and a real car parked in the middle of the room to teach entering and exiting a vehicle! It included a kind, wonderful, patient and caring team of physical, occupational therapists and aides (strangers that I had to trust) to put Humpty Dumpty back together again.
Now three months later, I grow stronger each day as I continue to completely recover. My gratitude and love to all!
I have had a very positive 11 days here at Oakland Rehabilitation. I came here to recover from a knee replacement. Throughout my stay, the aides were helpful and pleasant. The in-house physical therapy was helpful and convenient as well. Josh, one of the physical therapists, took the time to explain how each exercise helped my recovery. Lisa, another physical therapist, showed me how to get in and out of my bed without an aide just days after my surgery. Overall, everyone at the center really cares about the patients. Thank you!
“While the prospect of being in a rehab center after surgery is not very pleasant, I must say that my experience at Oakland Care Center has been an excellent one. From the nurses and aides who attend to your needs (medical and comfort) to the physical therapists who work diligently to get you on the road to recovery – everyone exhibits a caring attitude. The administrative staff has also gone out of their way to make sure that your stay is what you’re looking for and what you need. Oakland Care Center is aptly named!”
“My second stay at Oakland Rehab Center reaffirmed my good opinion of the great center this is! After being on the observation unit at Valley Hospital, I didn’t meet criteria for Medicare Coverage. However, thanks to Oakland and their Urgent SNF™ Program I was still able to receive skilled services. My road to recovery was speedy and worthy of high praise. This physical therapy was great and helped me become independent once more. The staff here is helpful and compassionate. I couldn’t have asked for anything more. The surroundings are lovely and the place is kept clean and hygienic. Kudos to all who are associated with Oakland!”
“I came to Oakland and I’m highly satisfied with the results. I came almost helpless from a hip injury from Massachusetts, I was put into the hands of the therapists here. One special therapist was Evelina, who worked at all times to get me to use my legs and through her efforts I got to the point where I could leave able to walk with a cane, I am also able to walk up and down stairs. I was amazed how all the therapists worked with the residents/patients with great devotion, it was great to see them in action. Thanks & love to all.”
“I came to Oakland Rehabilitation and Healthcare Center after getting a bilateral knee replacement. This facility has met all my expectations. The clinical staff, rehab staff and the overall administrative team has made my recovery here as smooth as possible. I would definitely recommend this facility to others in need of skilled nursing care. It’s a true 5 star facility!”
“After being told I was in need of a bilateral hip replacement, my biggest concern was walking again. My surgeon, Dr. Robert Kayal, recommended Oakland Rehabilitation for my post surgical rehabilitation. Before making a final decision I decided to check Oakland out myself. The tour experience convinced me that Oakland was exactly where I needed to rehab and recover. The entire staff was very nurturing and caring, and the Physical Therapy Department exceeded all my expectations. They are an amazing group of people who focused on all of my needs. I was up and running in no time! This was the best decision of my life and I’m so glad I made the right one! Thank you Oakland for giving me my life back!”
“My rehabilitation stay at Oakland Rehab was beyond impressive and everything it needed to be for me. EVERYONE was amazing to me. Therapy was outstanding – attentive to my every step in recovery. Parul Desai, the Pulmonary Rehabilitation Director and Respiratory Therapist was my biggest supporter. She is a remarkable lady who took such great pride in my progress. I was so blessed to have her on my treatment team. Parul truly went above and beyond to ensure my progress occurred. Today, I’m returning home after what was a significant set back in my health. I am grateful to the team at Oakland for getting me on my way… I would definitely recommend Oakland Rehab to friends and family… Excellent Team!”
“My stay at the Oakland Rehabilitation and Healthcare Center has been a great experience. My daughter made a great choice! Following my hip replacement by Dr. Robert Kayal, the team at Oakland stepped in to assist me with all of my recovery needs! From the housekeepers, to the nurses, to the care attendants … EVERYONE went above and beyond to make not only me but also my family comfortable! If I should ever require additional rehabilitation services, I would come back to my friends at Oakland in a heartbeat.”
“I am grateful to the team at the Oakland Rehabilitation and Healthcare Center for providing a positive rehabilitation experience! Each staff member I encountered during my stay was caring and compassionate. While it was difficult to be in a situation where I had to rely on others, the team went out of their way to accommodate things that were important to me. My dietary expectations for one! Fruits, salads, fish . . . all of my preferences were taken to heart and accommodated. A big kudos to all who supported my recovery! I would recommend the team at Oakland Rehabilitation to anyone in need without hesitation!”
My mother is M, and I would like to take this opportunity to thank both you and your staff for managing our “Family Picnic Day”. It certainly was apparent that all of you worked so very hard to ensure the success.”
“Everyone treated me like family. It was an excellent place to be for my rehab. I would recommend Oakland Rehabilitation & Healthcare Center to anyone.”
“All the staff members not only helped my mother, but also gave me the feeling they were there for me if I needed them. Even after I took her home.”
“Everyone was extremely caring. I received excellent care and the physical therapy was the best I have ever received.”
“From the day I arrived to the day I was discharged home, I felt at home, was treated with such kindness, God bless the staff at Oakland Rehabilitation & Healthcare Center”
“The transition from my hospital stay to Oakland was very smooth. The entire staff went out of their way to take care of me. The rehab team did a wonderful job getting me back on my feet. Thanks to all.”